The new, modern, and welcoming bookshop inside the Antiquarium and Piazza Anfiteatro are managed by Arte’m. Here visitors can broaden their knowledge of the history of the ancient city, with many scientific and non-specialist publications, as well as catalogues.



The Pompeii Excavations tourist information office is located in Via Villa dei Misteri, 2, 80045 Pompeii, Naples.

Office opening hours:

Monday to Friday 9.00- 17.30

Saturdays and Sundays 8.30- 17.30 

Tel. +39 081 8575 347


Audio guides

Authorised audio guides are in service inside the site and are available only at the Porta Marina entrance. The return of audio guides takes place exclusively at the entrance of Porta Marina.

Tel. +39 0815370370


First aid

First aid is available near the Autogrill – Vicolo degli Augustali

Tel: +39 0818575404
+39 0818575406


Refreshment points

A refreshment point managed by Autogrill is available inside the Pompeii excavations and is located behind the Temple of Jupiter.


Cloakroom service
From January 15 2015, a free cloakroom service is available to visitors and other interested parties (schools, tour operators, tour guides, etc.) at all entrance points. Bags, backpacks, luggage, or cases with dimensions exceeding 30x30x15cm are NOT allowed on the sites of Pompeii, Oplontis, Stabiae and the Museum of Boscoreale. This measure is for the protection of frescoes and rooms on the archaeological sites within the jurisdiction of the Superintendency, as well as guaranteeing visitor safety.


Smoking Area
Smoking is strictly forbidden on the excavation sites. There are designated smoking areas available near the Casina dell’Aquila and the toilet facilities.


Baby Changing Facilities

There are three Baby Changing Facilities in three locations of the ancient city: in Via dell’Abbondanza, Via di Nola, and at the corner of Via Stabiana and Via della Fortuna. These facilities, like other services and facilities offered by the Archaeological Park, aim at granting visitors a more comfortable visit and meeting their needs. Another such example is the ‘Pompeii for All’ project with accessible and barrier-free paths providing improved access to the site to parents with buggies and mobility-impaired people.

What to do:
– Collect the keys at the entrances to the archaeological area or at Casa Bacco Office (in front of Autogrill)
– Access the nearest Baby Point:
Via dell’Abbondanza, Via di Nola,
Crossroads of Via Stabiana/Via della Fortuna
– Don’t forget to return the keys at the end of your visit


Toilet facilities

The Archaeological Park toilet facilities are located near the access points of Porta Anfiteatro and Porta Marina, near the Casina dell’Aquila, the Antiquarium, Piazza Esedra, the Autogrill, and the Villa of the Mysteries.